Highest-Quality Caregiving
You Can Trust

Ensuring that your loved one receives the highest-quality home care starts with carefully matching clients and caregivers. We thoroughly check and verify employee backgrounds and qualifications and provide ongoing training.

 

Client and Caregiver Matching

The right care provider not only is thoroughly qualified to provide the services you need, but also has the personal attributes to develop a pleasant and rewarding relationship. Our attribute matching and screening process helps to determine a caregiver that is the right match for you. Here’s how it works:

  • Client is interviewed for attributes, including such items as food preferences, pets, energetic vs. quiet personality, and when care is needed.
  • Staff is assessed with a questionnaire covering the same attributes.
  • Software program is overseen by coordinators who evaluate answers and suggest appropriate matches.
  • Results are reviewed to ensure a close client-caregiver match.
  • Once care begins, a quality check is performed within 2–6 weeks.
"The caregivers are in perpetual motion to get everything done. All of them have been impressive, and there is never a lack of care or attention."
 

Caregiver Screening

How We Hire

Every care provider at Ingleside at Home is an employee, not a contractor. Each applicant undergoes an extensive investigation to ensure that all jurisdictional, occupational and Ingleside quality requirements are met. Ongoing training helps caregivers stay current on the latest techniques in their fields. 

Investigation and Vetting

  • Background check
  • Criminal check
  • Sex offender registry
  • Human resources orientation
  • Verification of license
  • Personal and professional references

Training

  • Federal- and state-required training
  • Onboarding through human resources
  • Competency training and checkoffs for all staff providing personal care services
  • Ongoing monthly module training
  • Skills fairs

Quality Control

Ingleside at Home has implemented a secure electronic documentation system to ensure quality, accuracy and continuity of services. The system’s features include:

  • Caregiver tracking through GPS locator
  • Care notes on each visit
  • Continuity of care if there is a change in caregivers
  • Greater accuracy in billing and health records
 
"They are always incredibly cheerful, they look to be helpful, they express a willingness to participate in some of my father’s favorite activities, and they all follow instructions."

Still have questions about Ingleside at Home? Call us at (703) 552-6140 or view our frequently asked questions.