ROCKVILLE, MD – Ingleside, a premier provider of comprehensive senior living services in the Washington, D.C. metropolitan area, is proud to have received three Bronze Awards in the 2023 McKnight’s Excellence in Technology Awards. The prestigious national program annually honors providers who convey how technology has improved care and operations in their organizations. The competition included three divisions: Senior Living, Skilled Nursing, and Home Care. Each division was divided into four categories: Quality, Innovator of the Year, Keep It Super Simple, and Building Bridges.
Ingleside received the following awards:
- AWARD: BRONZE
Division: Senior Living
Category: Building Bridges
Submission Title: “Streamlining Communication and Resources” by Ingleside
Submission Summary: Ingleside has introduced a digital platform called Cubigo in all its communities. This platform improves the experience for residents by offering convenient access to a range of services, amenities, and activities. Additionally, it streamlines operations for employees. Through the Cubigo online site and Cubigo app, residents can organize their calendars, order food, make dining reservations, submit maintenance requests, communicate with staff and fellow residents, and join virtual events. - AWARD: BRONZE
Division: Senior Living
Category: Keep It Super Simple
Submission Title: “The Resident Tech Help Team” by Ingleside
Submission Summary: Ingleside at King Farm residents are leading a service to help bring tech support to their fellow residents. Composed of resident volunteers, they use a system of dispatchers and specialized helpers to assist with computers, printers, televisions, cell phones, and other devices. - AWARD: BRONZE
Division: Skilled Nursing
Category: Keep It Super Simple
Submission Title: “Cool at Rock Creek” by Ingleside at King Farm
Submission Summary: After successfully introducing remote temperature sensors at Ingleside at King Farm, Ingleside at Rock Creek has adopted the same technology. This spares employees the daily manual task of checking and noting down temperatures of every cooling unit in the community twice a day. This system enhances the monitoring and documentation of temperatures in dining and medication refrigerators and freezers.
“Ingleside and its communities have continued to embrace new ways to improve the quality of care and services through technology,” said Ingleside Chief Information Officer Dusanka Delovska-Trajkova. “Having reliable communication and streamlined processes for our residents and staff greatly enhances their day-to-day lives.”
Nominations were judged by an external panel of national industry experts. The four categories were reviewed based on the following criteria:
- Quality: Entries should describe the technology involved and how it was applied to improve the quality of care or services.
- Innovator of the Year: Entries should describe how technological innovation was key to an entry’s success and how it made a difference to the provision of care and/or services and/or the bottom line.
- Keep It Super Simple: Entries should describe a simple but effective application of technology that improved the provision of care and/or services and/or operations.
- Building Bridges: Entries should describe the ways in which an operator is using technology to improve connections between staff members, other care providers, or residents and/or their families.
Winners were celebrated on September 20 at a virtual event and October 2 at a live event in Denver, CO. To see the full list of winners, and for more information about the program, visit www.mcknightstechawards.com.