Ingleside Leadership Team

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LYNN O’CONNOR

President and CEO


Lynn O’Connor is Ingleside’s president and CEO, which includes Ingleside at Rock Creek, Westminster at Lake Ridge, Ingleside at King Farm, the Westminster Ingleside Foundation, Westminster Ingleside Group and Ingleside at Home. O’Connor has 40 years of aging services leadership experience, commencing her career in 1980 as an administrator in training at a Maryland nursing home and hospice. She was appointed by Governor Parris Glendening in 1995 to be a member of the Maryland Assisted Living Task Force, which was charged with creating Maryland’s first assisted living legislation and regulations.

O’Connor has a bachelor’s in health care management from St. Joseph’s University, a Master of Science in health care administration from Central Michigan University, and Long-term Care Certification from the University of Maryland. She is a Maryland-licensed nursing home administrator, a certified aging services professional and a certified Montessori dementia care professional. She has been a board member of what is now LeadingAge New Jersey and LeadingAge Colorado, and served on the LeadingAge House of Delegates and the board of directors of the American Health Care Association, where she chaired the not-for-profit committee and was a member of the strategic planning and executive committees.

O’Connor currently serves as the secretary and vice chair on the board of directors of LeadingAge DC and is vice chair of the Presbyterian Association of Homes and Services for the Aging, where she chairs the governance and nominations committee and is a member of the executive committee.

She and her husband, Kevin, live in Washington, DC, and have one daughter, a son-in-law, and a grandson and granddaughter. They are members of Holy Trinity Church in Georgetown.

DUSANKA DELOVSKA-TRAJKOVA

Chief Information Officer


Dusanka Delovska-Trajkova has more than 25 years of experience in computer science and automation in a variety of environments: corporate, government, educational and not-for-profit, in Macedonia and the U.S. She attended Saints Cyril and Methodius University in Macedonia and graduated with an electrical engineering degree at a time when computer science and automation were described as part of the electrical engineering programs.

Delovska-Trajkova came to the United States in 2000 after the war in Kosovo. Once in the States, she worked for the Council on Foundations. She returned to Macedonia in 2006 to accept a position as counselor to the president of Saints Cyril and Methodius University, working to consolidate the IT system between 23 schools. After that, she returned to America and was working at the Pew Research Center when she heard about a position at a startup in Rockville, Maryland. She had always worked for established organizations, and the idea of building something from the ground up was exciting to her.

As IT director, Delovska-Trajkova was instrumental in helping to build Ingleside at King Farm into the successful community it is today. She was promoted to chief information officer at Ingleside, where she brings her vision and energy to developing technologies that will be a part of the business and life strategies for Ingleside, Ingleside communities and affiliates. Her focus is on helping each community adapt to new organizational innovations and to developing and executing new business strategies.

TIMOTHY L. MYERS

Chief Financial Officer


Timothy L. Myers came to Ingleside after having served eight years as CFO for Philadelphia-based The Kendal Corporation. Prior to Kendal, he spent nearly 10 years as CFO, chief operating officer and partner for New Life Management & Development of Mount Laurel, New Jersey. Earlier in his career, he worked for a year as director of special projects with Marriott Senior Living Services and 10 years as a senior manager for KPMG.

Myers holds a bachelor’s in accounting from Lycoming College in Williamsport, Pennsylvania. He is a member of the Financial Advisory Panel of the Commission on Accreditation of Rehabilitation Facilities — Continuing Care Accreditation Commission. He is also a member of the American Institute of Certified Public Accountants and the Pennsylvania Institute of Certified Public Accountants.

SALVATORE J. ALBANESE

Senior Vice President of Human Resources & Compliance


Salvatore J. Albanese has more than 30 years of acute and post-acute health care experience. He is known as an effective collaborator and builder of high-performance leadership teams and strategies that result in growing organizations. His strategic focus is centered on recruiting, retaining and maximizing colleague talent in the rapidly changing post-acute world. Throughout his career, he has trained hundreds of leaders on how to retain top talent in a competitive environment.

Earlier in his career, Albanese focused on “speed to value,” building his reputation on understanding the strategic needs of the organization and implementing tactics that produce a winning culture.

He is the recipient of the American Society for Healthcare Human Resources Administration’s President’s Award for Outstanding Leadership. He has been a national speaker for Long-term Care & Senior Living CXO Summit, The American Society for Health Care Human Resources Administration, LeadingAge National Conference, and LeadingAge of Michigan. He is the past president of Michigan Healthcare Human Resources Association.

Albanese attended the University of Michigan’s executive education program for strategic human resources planning, and was awarded his Bachelor of Science degree in human resources from Oakland University.

CHRISTINE L. PODLES, MA, HSE, LNHA

Chief Operating Officer


An accomplished health care aging services leader with the vision and insight to strategically plan, direct and facilitate company operations to capitalize on emerging business opportunities, Christine L. Podles has over 25 years of experience. Prior to her role as vice president of operations, Podles was the executive director at Ingleside at King Farm.

Her keen expertise has led redesign efforts to support business growth, implement and manage change to drive organizational performance, and enhance revenue streams. Her proficiency in providing leadership to achieve strategic realignment and organization drove the prior 17 years she spent with Catholic Charities of Baltimore, Maryland, managing the daily operations of The Neighborhoods at St. Elizabeth and overseeing THE GREEN HOUSE® Residences, a state-of-the-art project of cultural change in aging services, created by Dr. Bill Thomas, founder of The Eden Alternative.

Podles holds a Master of Arts degree from the prestigious Erickson School for the Management of Aging Services and a Bachelor of Science in communication and marketing from Bradley University in Peoria, Illinois.

She has the designation of health service executive and is a licensed nursing home administrator in DC, Maryland and Virginia. She is a quality assurance and performance improvement certified professional and a Lean facilitator. Podles served as chair of the Board of Examiners of Nursing Home Administrators in Maryland and is currently serving as a trustee on the Lifespan board.

DOUGLAS C. MYERS

President and CEO, Westminster Ingleside Foundation


Douglas C. Myers has 25 years of experience in development work, supporting the missions of not-for-profit health care and educational organizations. He has experience in annual giving, major & planned gifts, special events, campaigns and foundation operations.

Myers has led the Asbury Foundation since July 2001 and enjoys working with each Asbury affiliate. He successfully completed the Certified Fund-Raising Executive exam in 1998 and has given presentations at numerous professional educational conferences. In May 2012, he was an orientation presenter for new professionals at the Association for Healthcare Philanthropy Conference in Alexandria, Virginia. He has volunteered his service with the American Red Cross and the Carroll County Public Schools Education Foundation.

Myers and his wife, Ellen, live in Mount Airy, Maryland, and have two sons and two daughters.

CHRISTEN MILSTEAD

Director of Marketing


Christen Milstead has over 15 years of marketing experience in senior living services. Through her time with Ingleside, she has excelled through different positions within the Marketing and Sales Department, both at Ingleside at King Farm and Ingleside headquarters. She provides expertise and strategy in marketing, communications and branding to exceed Ingleside’s mission, vision and values. Christen is a leader who has been a large part in the success of marketing both recent expansion projects at Ingleside at Rock Creek and Ingleside at King Farm.

Christen holds a Masters of Arts degree from University of Maryland Baltimore County, Erickson School for the Management of Aging Services, and a Bachelor of Science in Business Administration with a concentration in Marketing from Towson University. Christen lives in Frederick County, Maryland, with her husband, two daughters and two dogs.

KRISTIN SHANKS

Director of Sales


Kristin Shanks has more than 20 years of sales experience, predominantly within senior living and the pharmaceutical industry. She joined the Ingleside family in 2010 as a Sales Counselor for Ingleside at Rock Creek and was promoted to Sales Director of Ingleside at Rock Creek in 2011. Kristin was instrumental in the successful openings of the McCracken and Creekside expansions. She was delighted to be promoted to Ingleside Director of Sales in 2020, where she brings her extensive experience in developing and implementing strategies that strengthen sales performance to meet the organization’s goals.

Her focus is to exceed occupancy goals in all Ingleside communities, while building a culture of positivity and trust within her team. A native Marylander, she earned her undergraduate degree from the University of Maryland College Park and currently resides in Washington, DC
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